Service to the PDI and PAS

SERVICE OF OPERATION IN THE FOLLOWING TOPICS:

• Management of the Service of Consultations and Anomalies (incidents)
• Technical support to the teachers of the EPSEM
• Maintenance of the computers assigned to the school
• Service of printing in the printers of the computer center

USER'S ACCOUNT
 
All the teachers of the EPSEM have a user's own account. This one identifies with a user's name and a password.

You have to go to the computer center to gather this information.

This user's account allows the following services:

MAIL:

• Automatic discharge to an e-mail of the school, with the following form: username@epsem.upc.edu or username@emrn.upc.edu
• This mail is IMAP, anyone can accede from the web page of the school (PDI/PAS -> MAIL) from any place of the world.

•  If a reader of mail is wanted to form, the necessary information is the following ones:
  • Servant of entry (IMAP): lacova.upc.es
  • Username: username
  • Password: the same one that in other services.

• Servant of exit (SMTP): collbaix.upc.es 

• The password is unified for all the services. It is possible to change this password and automatically from the mail, it will change for all the services of the EPSEM.

INTRANET (only PDI):

• In the web of the school it is possible to accede to an intranet where you can:

• Consult the lists of class
• Put the notes or subjects
• Discharge the subjects from the Digital Campus

SPACE OF THE DISC I LAST:

• Every professor has 800 MB of personal space (space shared with the mailbox of e-mail).

• This space is seen as another unit of the computer. In order to connect it, (either it is with the PC of your office or with the laptop with network wifi) it is necessary to follow these steps:

• Go to: My computer -> Menu Tools -> Connects to the unit of network. The information is:

• Unit: L:

• Folder: \\ lacova\username
• When we press END it will ask us for the user's name and the password of the account of the EPSEM. We will have already connected in our unit.

• If anyone wants to accede to the account, it is possible to do it across the service scp (winscp3 for windows):

• Servant: lacova.upc.es
• Type of safety: SSH2
• User's Name: username
• Password: the same one of other services 

• Besides of the unit of personal disc, there are two more units that they can connect in the same form. These are: the space where you will find different utilities (browsers, antivirus, etc) and the scratch, a unit shared by all the teachers, where everybody can leave documents that will be visible for all and only can be modified or erased by the owner of the document.  To connect these two units, it is necessary to write \\ lacova\space or \\ lacova\scratch and assign a different unit for each of them.

  SAFETY COPIES:

• Daily, it is done a copy of the files guarded in the space of personal disc, and it is guarded a whole of 20 working days. If some file was getting lost, you would have to put in touch with the service of operation of the computer center to manage the recovery.

• You must have the following information to recover it:
  • Name of the user
  • Date of creation and of modification or erased
  • Name of the file

NETWORK WIFI:

• In the EPSEM there is a network wifi that allows the connection to the Internet from any laptop with wireless card.
  

• To accede to it, it is necessary to connect in the network "epsem" and open a browser. It will ask you for a user's name and a password, which they are the same that the account of the EPSEM. Once identified, we must keep opened the window of the browser who preserves us the connection to the Internet (we must allow the emergent windows of http: // 192.168.3.1) and we already have permanent connection in the network.

SERVICE OF PRINTING:

• Works can be sent to the printer Laserjet 4100 that it is in the computer center:

• Paper DINA4
• Resolution 600x600
• White and black
• Double face 

The stamped copies are invoiced to every department.

• Also works can be stamped on the formats dinA4 and dinA3, white and black or on color on the printers managed by REMSA.

To connect to any of the printers, put in touch with the computer center.